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Credit card number for password recovery? Um no.

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Credit card number for password recovery? Um no.

by Guest » Thu Jul 02, 2015 5:15 pm
Think of something else. I'm not going to type that in.
by kgc » Mon Jul 06, 2015 11:30 am
I'm not sure why you wouldn't want to enter the credit card in order to match it to the one that we already have on file for your account in order to help authenticate your request to reset your password.
Kelsey Cummings
System Architect, Sonic.net, Inc.
by minh5115 » Thu Aug 20, 2015 2:52 pm
Nope! I'm not going to type in my credit card#. I will call in.
Sonic, please find another way. I have not seen any other business used this kind of authentication.
by Guest » Thu Aug 20, 2015 4:34 pm
minh5115 wrote:Nope! I'm not going to type in my credit card#. I will call in.
Sonic, please find another way. I have not seen any other business used this kind of authentication.
I agree. Use zip + house # + street. Anything but credit card number/SS#.
by dane » Thu Aug 20, 2015 4:42 pm
It's the only info we have which is non-public. Your name, address etc are all easy for people to obtain.
Dane Jasper
Sonic
by Guest » Thu Aug 20, 2015 5:04 pm
dane wrote:It's the only info we have which is non-public. Your name, address etc are all easy for people to obtain.
What about phone #?
by kgc » Fri Aug 21, 2015 11:52 am
Phone numbers are also effectively public.
Kelsey Cummings
System Architect, Sonic.net, Inc.
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