iPHone 5c won't let me delete emails

General discussions and other topics.
6 posts Page 1 of 1
by lemuria » Fri Feb 20, 2015 7:14 pm
Trying for the second time to get this to post Grrrr

My iPhone 5c won't let me delete emails. It has always been this way. Tried looking at settings for phone and sonic webmail ; nothing relevant. When I look at an email and tap the Trash button it says: Unable to move message. The message could not be moved to the mailbox Trash". No one can figure out what is wrong. Help!
by virtualmike » Fri Feb 20, 2015 11:46 pm
My spouse encountered that. We found this solution, which solved the problem. Note the screen shots and path are from an older version of iOS, but there should be enough information that you can follow along and make the necessary change.
by lemuria » Sat Feb 21, 2015 7:29 pm
OK, I see the part of your reply that says you found a solution but not the actual steps of the solution.
Thanks
by virtualmike » Sat Feb 21, 2015 10:52 pm
My apologies. I included a link, so I'm not sure what I did afterward to cause it not to appear in the posted message. Here it is again:

http://www.netchimp.co.uk/webdesign/iph ... rash-imap/
by lemuria » Sun Feb 22, 2015 5:50 pm
Looks like it worked, thanks so much!
by virtualmike » Sun Feb 22, 2015 11:50 pm
You're welcome!
6 posts Page 1 of 1