Send-a-Fax time out?

Advanced feature discussion, beta programs and unsupported "Labs" features.
2 posts Page 1 of 1
by Donald » Sat Oct 18, 2014 5:38 pm
I call-forward faxes I receive to my Sonic Send-a-Fax phone number. It saves me a lot of paper and ink! However, I had a problem that I wonder if anyone else has experienced. One day in August (8/17/14 at 4:14 pm) one of our friends placed a voice call to my business fax line, which was forward to my Sonic Send-a-Fax line. The call lasted 232 minutes. Sonic reports zero pages received, which was expected. Is the Sonic equipment programed to disconnect when no fax tone is received?
by kgc » Mon Oct 20, 2014 10:23 am
I'm actually not sure if our end terminates the call if no fax tones are heard. It is possible that it just tries really hard to negotiate with a modem on the calling end and the eventual timeout on that is close to 5 minutes.
Kelsey Cummings
System Architect, Sonic.net, Inc.
2 posts Page 1 of 1