0 byte after upload of files

Web hosting discussion, programming, and shared and dedicated servers.
5 posts Page 1 of 1
by dchad » Mon Jan 13, 2014 7:31 pm
Some files are coming up zero bytes when I upload with Filezilla or FTP-Fire onto Sonic.net's server. I see discussions of this on the web.

It came and went and now it's back. Afraid to upload anything because if it happens it leaves the page blank. Mainly seems to happen with new pages but the first instance was with an existing page I updated.

Sonic tech support could reproduce using my file but not theirs so he thought it was my computer but I have reproduced with file made on mate's Mac sending from her Mac. Peter in Tenn. had no problem at first then it happened to him with my file then with a PDF from his computer. It does not happen when I upload to another server. I took a working file from one folder and uploaded it onto another folder and it happened. It happened with a JPG for a few days then it didn't.

So it's not just between my PC and Sonic.

It happens in any folder within any of my four sites on Sonic or in the folder they are all kept in.

It does not happen if I upload onto my storage area in Sonic - Public_ftp as opposed to Public_html for the site.

Just tried to upload a file with lots of info on this to cuke.com but it came up 0 bytes so I loaded it onto a site on another server. Here's the link: http://zmbm.net/obytes

Here's a file on that server that has been coming up 0bytes on Sonic: http://zmbm.net/chfriends

I'm in Bali.

Thanks.

David
by dchad » Mon Jan 13, 2014 7:36 pm
I don't know if this makes sense, but since it affects all my websites but not the storage area, maybe my account for the sites is hooked up to a certain server and maybe it could be changed to another server?
by David Chadwick » Tue Jan 14, 2014 8:27 pm
Maybe my dchad folder with all my sites is corrupted in some way. It seems to be that or Sonic server.
I get over 1000 people my sites daily and have been with Sonic for over ten years and am not getting any attention on this yet.
by David Chadwick » Tue Jan 14, 2014 8:29 pm
My main site is cuke.com.
by David Chadwick » Wed Jan 15, 2014 7:05 pm
I tried what Sonic support suggested and it didn't work. Sent a file I'd never sent before and got a message asking if I want to overwrite the existing one with 0 btyes. I hit yes so now it's joined some of the other 0 btye files in the dchad folder. Doesn't matter where in the dchad folder - root or anywhere in any of the website folders.

I can't see how to see this as anything other than a problem on the Sonic end, maybe with my dchad folder or with a server or something at Sonic. How many people do I have to get to duplicate this problem from other computers in different parts of the world to convince Sonic that the problem isn't in my computer? We've used three different ftp programs and two computers from here in Bali and then there's Peter and Chris in Tennessee and Chicago sending files made on their computers and we are all having this problem.

From Chris today in Chicago: I am experiencing the same issue, 0byte sized files when uploading to any directories within Public_html. I tried several files types and extensions, and all uploaded and downloaded as 0 byte, empty, files. Not at all sure what would be causing this, other than that it is without a doubt on Sonic's en d.

From Peter in Tennessee today: I thought maybe uploading to that dchad folder itself might work, but apparently not. Even though the log says it uploaded 327K, the file listing shows 0 bytes. Don't know why they gave you such a large file to upload. Maybe they're going to say you have a bad Internet connection, which may be true, but obviously is not the problem, since I'm experiencing the same thing and you can upload to the FTP folder.
5 posts Page 1 of 1