Need Operations Specialist - SFTP
Posted: Tue Sep 11, 2018 2:49 pm
I talked with a bunch of tech support people and the conclusion was I needed to talk to an operations specialist on here.
I'm trying to login via FTP to my clients website which has been infected with malicious software.
I've reset the password.
I've had shell access enabled.
I use the username and password.
Try to connect to sftp.sonic.net
port 21
Normal
protocol sftp
Just get a timeout error after 20 seconds.
Using Filezilla.
I'm trying to login via FTP to my clients website which has been infected with malicious software.
I've reset the password.
I've had shell access enabled.
I use the username and password.
Try to connect to sftp.sonic.net
port 21
Normal
protocol sftp
Just get a timeout error after 20 seconds.
Using Filezilla.