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ssh stopped working

Posted: Thu Aug 16, 2018 6:39 pm
by timhsu
Hi, sorry to ask a noob question here, but I was updating my website using rsync and otherwise experimenting with ssh connections to sh.sonic.net, when I suddenly started getting the following error:

~$ ssh timhsu@sh.sonic.net
ssh_exchange_identification: read: Connection reset by peer

I saw when searching the forums that this is not a new problem, but is there a solution better than "wait until the problem is fixed on the server end"?

Thanks for being patient with a noob.

Re: ssh stopped working

Posted: Thu Aug 16, 2018 8:25 pm
by timhsu
Never mind -- I guess this sort of problem goes away? Sorry to clog up the forum....

Re: ssh stopped working

Posted: Fri Aug 17, 2018 7:23 pm
by joemuller
Hi Tim,

One place to always check first is our status page at [url]sonicstatus.com[/url] - we occasionally have to take systems down briefly for maintenance/updates, so it's possible you may have been trying to transfer files during one of those times. If you'd like us to take a closer look at any issues with sh.sonic.net, I recommend sending an email to shellmaster@sonic.net. Please be sure to include your username, a brief description of the problem, and the rough time/date it most recently occurred.

-- Joe M.
Sonic System Operations

Re: ssh stopped working

Posted: Sat Aug 18, 2018 10:15 pm
by timhsu
Thanks!

Tim