I am setting up a home security camera and there is a feature where you can automatically store video and snapshots to an FTP location. I can connect to the sonic FTP using WinSCP just fine using TLS/SSL encryption on port 21. However I have tried three different brands of camera and none are able to properly connect to the FTP server and upload a snapshot image.
I have attached a screenshot of what the FTP configuration screen looks like for two of the cameras. Can you please tell me what I should enter in these fields to make it work?
Note that the Foscam screen has a "Test" button. When I click it, I can log into the FTP server, and it even tells me "success", however the test snapshot image never seems to show up in my FTP folder. The Amcrest screen does not have a test button.
Also note the mode for the Foscam can be either PORT or PASV, which should I use?
I know this is somewhat beyond the scope of Sonic support, but I have also tested this with a D-Link camera and it didn't work either. So I am starting to think the problem lies with how Sonic handles FTP.
Thank you.
I have attached a screenshot of what the FTP configuration screen looks like for two of the cameras. Can you please tell me what I should enter in these fields to make it work?
Note that the Foscam screen has a "Test" button. When I click it, I can log into the FTP server, and it even tells me "success", however the test snapshot image never seems to show up in my FTP folder. The Amcrest screen does not have a test button.
Also note the mode for the Foscam can be either PORT or PASV, which should I use?
I know this is somewhat beyond the scope of Sonic support, but I have also tested this with a D-Link camera and it didn't work either. So I am starting to think the problem lies with how Sonic handles FTP.
Thank you.