Wordpress Contact Form not delivering to our emails

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by seanp » Thu Nov 04, 2021 10:28 am

Our website uses WordPress Contact Form 7. The "Send To" lists 3 recipients with @soldata.com addresses, one with my personal sonic email, and 3 independent email accounts of my webmaster. None of the 3 @soldata.com are receiving the submitted form, but the others are.

In speaking to Sonic Tech Support, the formmails are reaching Sonic "to be delivered", but they are not. Any suggestions? Thanks for your help!
by seanp » Thu Nov 04, 2021 11:07 am

As a follow up, the form is able to reach recipients with a @sonic.net address, but not to the domain aliases @soldata.com.

Appreciate any insight...

Thanks, Sean
by virtualmike » Thu Nov 04, 2021 9:35 pm
Could the service that handles @soldata.com be filtering the messages, perhaps thinking they're spam?
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