Our NextGen Gallery WordPress plugin stopped generating thumbnail images upon image upload. Troubleshooting this plugin shows it needs GD Library enabled and MySQL 5.6. Sonic is still running MySQL 5.5. But I wanted to confirm GD Library was installed and/or up-to-date. Called tech support and they said they couldn't install and they also confirmed they took away shell access for users so I can't install myself. Anyone have any suggestions?
Have already enabled/disables the plugin. Turned off other plugins. And cleared image cache within the plugin itself. Updated PHP to 7.4.3 and enabled mod_rewrite Apache module via .htaccess. Confirmed /wp-content directory is set to 755 permissions.
Have already enabled/disables the plugin. Turned off other plugins. And cleared image cache within the plugin itself. Updated PHP to 7.4.3 and enabled mod_rewrite Apache module via .htaccess. Confirmed /wp-content directory is set to 755 permissions.