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wp site is crashed

Posted: Sun Mar 14, 2021 6:37 pm
by starbear
Updating an old site. The theme and plugins were out of date.

Installed Divi
Deleted the old theme and plugins.

Activated Divi and and updated the php and wp.

error messages
Your site cannot be backed up because your server doesn't support zip or ZipArchive. Please contact your host and ask them to enable them.

This host does not know how to help with wp. Can anyone else help?

System Status
  8M - We recommend 64M for the best experience. 

Re: wp site is crashed

Posted: Mon Mar 15, 2021 6:42 pm
by joemuller
Hi starbear,

For new versions of Wordpress, you should be running PHP 7, which appears to be the case for your site. That version (7.4.3) has built-in support for zip (ZipArchive is an older PHP extension).

I believe I've fixed the post_max_size issue as well -- it was not being set to the default size of 50M for a small number of requests.

-- Joe M

Re: wp site is crashed

Posted: Mon Mar 15, 2021 6:59 pm
by starbear
Thanks so much for your help with the post_max_size issue.
I did update the php to 7.4 but when I was changing some pages / updating is when it crashed.