Hi, it appears another representative may have reached out to you, but if case you do need a Certificate Signing Request (CSR), here's the process using shell.sonic.net:
1.) Log into shell.sonic.net using your sonic.net username/password.
2.) Run the following commands: (yourdomain.net is the domain name of your website - don't include http:// or www.)
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set csr_domain=yourdomain.net
openssl req -out $csr_domain.csr -new -newkey rsa:4096 -nodes -keyout $csr_domain.key
Here's what it looks like when I use 'example.net':
$ openssl req -out $csr_domain.csr -new -newkey rsa:4096 -nodes -keyout $csr_domain.key
Generating a 4096 bit RSA private key
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writing new private key to '.key'
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You are about to be asked to enter information that will be incorporated
into your certificate request.
What you are about to enter is what is called a Distinguished Name or a DN.
There are quite a few fields but you can leave some blank
For some fields there will be a default value,
If you enter '.', the field will be left blank.
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Country Name (2 letter code) [XX]:US
State or Province Name (full name) []:California
Locality Name (eg, city) [Default City]:Santa Rosa
Organization Name (eg, company) [Default Company Ltd]:Example Company
Organizational Unit Name (eg, section) []:
Common Name (eg, your name or your server's hostname) []:example.net
Email Address []:
Please enter the following 'extra' attributes
to be sent with your certificate request
A challenge password []:
An optional company name []:
Two files will be created - example.net.key (the Private Key - this should be kept safe and will be installed alongside the (public) SSL certificate you purchase from a vendor) and example.net.csr (the CSR). They are just text files with special names, so you can view their contents like so (and copy to the clipboard if needed):
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set csr_domain=example.net
cat $csr_domain.csr
I hope this helps!