SSL Certificates

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6 posts Page 1 of 1
by nedwarda » Mon Jul 09, 2018 1:38 pm
Hello:

I am seeking support regarding installing an SSL Certificate on 3 sites that I manage.

2 are Value Hosting, and 1 is Basic; 2 are WordPress and 1 is a static HTML website.

I am assuming I need to purchase the certificates from a 3rd party vendor, such as Comodo. Does Sonic support Let's Encrypt?

What do I need to do to load these once purchased? Please advise!

Thanks for your help, Ned
by joemuller » Tue Jul 10, 2018 4:12 pm
Hi,

At the moment, SSL certificates for enabling HTTPS access is only available via the 'Custom Hosting' tier, which has a higher monthly cost than 'Basic Hosting'.

For each website/domain, you would need to provide your own 3rd-party SSL certificate. (Popular vendors include NameCheap, Comodo, and GoDaddy) There is no server-side support for LetsEncrypt certificates right now.

I recommend reaching out to our Customer Support team at support@sonic.net if you have more questions or want to get the ball rolling.

-- Joe M.
Sonic System Operations
I'm a proud employee of Sonic.net! :-)
by fiberadm » Sun Jul 29, 2018 10:50 am
joemuller wrote:
I recommend reaching out to our Customer Support team at support@sonic.net if you have more questions or want to get the ball rolling.

Is this ball rolling?
by joemuller » Mon Jul 30, 2018 12:15 pm
fiberadm wrote:
joemuller wrote:
I recommend reaching out to our Customer Support team at support@sonic.net if you have more questions or want to get the ball rolling.

Is this ball rolling?


I believe all interested parties have contacted us, yes. If you are interested in setting up SSL for a website hosted with Sonic, please send an email to support@sonic.net with the details and any questions you may have.

-- Joe M.
Sonic System Operations
I'm a proud employee of Sonic.net! :-)
by nedwarda » Tue Aug 07, 2018 8:52 pm
Hi:

I have spoken to tech support/customer service.

In order to support a 3rd party SSL, one must have a Custom web hosting account, which I believe runs in the neighborhood of $35.00 per month.

No way my clients will tolerate the upcharge from their current hosting plans, plus the purchase of the Certificate, as an SSL is not critical for their sites. And thank you Google Chrome!

I realize that web hosting is not Sonic's "raison d'etre", but if you're offering the service to your members, you could stand to be more competitive.

Thanks, Ned.
by nhbriggs » Fri Aug 10, 2018 6:34 pm
This is disappointing to read.

I think that Let's Encrypt support would be the way to go, since the certificates are free to the domain owner, and Sonic could charge a (hopefully small) fee to cover the administrative/management overhead of supporting the Let's Encrypt handling.
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