I've been calling sonic every couple of weeks and they assured me that fiber would become available to me at the end of September. In fact the online "check availability" says "Service is scheduled to be available Sep 2018."
When I called today, they said it had been delayed due to "infrastructure issues" and they couldn't tell me how long the delay would be. When I pressed for more information, they said there was no more information available. What kind of runaround is this? How could they not have known 2 weeks ago that it wouldn't be ready? Someone must have more information, but the guy on the phone wouldn't do anything but repeat the party line.
I'm considering dropping sonic all together.
When I called today, they said it had been delayed due to "infrastructure issues" and they couldn't tell me how long the delay would be. When I pressed for more information, they said there was no more information available. What kind of runaround is this? How could they not have known 2 weeks ago that it wouldn't be ready? Someone must have more information, but the guy on the phone wouldn't do anything but repeat the party line.
I'm considering dropping sonic all together.