What exactly are all the quotas?

General discussions and other topics.
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by dvil » Wed Aug 08, 2018 1:38 am
For a basic residential account, the page https://www.sonic.com/home-products states "15 email accounts, 1GB of storage". However, according to https://members.sonic.net/websites/pers ... b_hosting/ , "Mini Hosting comes with no additional storage, transfer or mailboxes. So if you have a DSL account that entitles you to 250 megs of storage, 1 gig of transfer, and 15 mailboxes, those resources will be shared between your Mini Hosting account and your other usage of your account."

What explicitly are the limits for mini hosting? The page says "if you have a DSL account that entitles you..." but I can't find any page that states the limits without the "if" the way the limits are spelled out for personal hosting.

So is the total storage (e-mail + web hosting + ftp hosting + shell account) quota 1GB, 250MB, or something else?
by miken » Wed Aug 08, 2018 12:20 pm
A standard Sonic account with connectivity service will have 1.25GB of storage (250MB automatically + 1GB for the mailbox associated with their username) and 1GB of transfer (the default for an account with no additional hosting services).

Personal Hosting is one step up and will let you register a domain (first year of registration on us) and will add 2.5GB of storage as well as 10GB of transfer. Like Mini Hosting, this service is provided for free - but you will be charged the registration renewal of the domain after the first year.

This knowledgebase article has more information: https://wiki.sonic.net/wiki/Hosting
Mike N.
Development Trainer
Sonic
by dvil » Wed Aug 08, 2018 1:47 pm
miken wrote:A standard Sonic account with connectivity service will have 1.25GB of storage (250MB automatically + 1GB for the mailbox associated with their username)
This knowledgebase article has more information: https://wiki.sonic.net/wiki/Hosting
I'm guessing this is 1GB total for all mailboxes rather than 1GB for each of 15 mailboxes. And is the 1GB strictly for email or does "1.25GB of storage" apply to all usage including web page? (The terms for Personal, Value, and Basic hosting don't state that a certain amount is for a user's mail.)

The knowledgebase article says "if you have a DSL account that entitles you to 250MB of storage..." rather than explicitly stating that a standard DSL account has such and such amounts of storage.
by drew.phillips » Wed Aug 08, 2018 5:07 pm
The best way to know what your current disk quota is taking all account services into consideration is to look at the Historical Disk Usage Member Tool.

Each mailbox you add to the account adds 1.25GB of storage to your overall quota which is shared globally across your account at this time. Similarly, adding hosting will increase your quota by a certain amount but usage is shared between mail, web files, and files stored in your home directory / FTP.

Also note, if you have added enough services such that your quota is greater than 10GB, a single mailbox has a hard limit of approximately 10GB. Once the hard quota is reached, messages to that mailbox will start bouncing back to the sender.

If you were to add additional mailboxes to your account at this time, for each one you add you will see your quota increase by 1.25GB.
Drew Phillips
Programmer / System Operations, Sonic.net
by dvil » Thu Aug 09, 2018 11:11 am
drew.phillips wrote:The best way to know what your current disk quota is taking all account services into consideration is to look at the Historical Disk Usage Member Tool.
Thanks for the info. I wish all the quota information were more transparent on the website.
Also note, if you have added enough services such that your quota is greater than 10GB, a single mailbox has a hard limit of approximately 10GB. Once the hard quota is reached, messages to that mailbox will start bouncing back to the sender.
According to https://wiki.sonic.net/wiki/Email_account "Each mailbox has a limit 1.25 GB of email storage." Perhaps that page should be updated.
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