I hate Comcast. I hate them so much I have been paying Sonic $60+ a month for an incredibly lousy 6Mbps down and less than 1Mbps up. It is miserable. Trying to download large files is painful. Uploading work files to a server is impossible. But I pay that amount month after month for the lousy service for two reasons:
1) Comcast really sucks.
2) Sonic is building out Fiber to my location within the next 5 months.
So today I called to pre-order Sonic's fiber.
And guess what? That awesome $40 a month first year rate? Not for me. Only for "new" subscribers. My reward for loyally sticking with the slower, more expensive Sonic service is that I get to pay $180 more for the first year vs. someone who just joins up now.
So what does that make me? The moron who has been funneling money to AT&T via Sonic for crappy speeds over the past several years instead of BOTH saving money and getting 10X internet speed via Comcast? The loyal customer who has been helping bankroll Sonic's push into Fiber who then gets it up the arse by way of reward? The dupe who expected to somehow be valued as a longtime, reliable customer?
Sonic may be one of the "good guys", but my money winds up in AT&T's pocket anyway. Why would I put up with this garbage speeds AND then be penalized for it when the switch to fiber comes around? Nah. Not worth it. I'll hold my nose, switch now to Comcast, and revisit the whole situation in a year. If Comcast is fast enough and cheap enough, I many not bother switching back to Sonic in the future.
And to be clear, I am not asking for a lower price right now. I just want to get the same consideration as a nobody, new customer when I too upgrade to Fiber.
So my plan is this:
I will bail on Sonic this week. I will switch to Comcast and finally get some fast internet speeds (10 times faster down AND up) . I will also save some money (about $20 a month) because Comcast only charges $30 a month for the first year. So... a $240 savings for the first year PLUS 10X internet speeds. After this last interaction with Sonic, why WOULDN'T I switch?
See ya. It's been... well... underwhelming.
1) Comcast really sucks.
2) Sonic is building out Fiber to my location within the next 5 months.
So today I called to pre-order Sonic's fiber.
And guess what? That awesome $40 a month first year rate? Not for me. Only for "new" subscribers. My reward for loyally sticking with the slower, more expensive Sonic service is that I get to pay $180 more for the first year vs. someone who just joins up now.
So what does that make me? The moron who has been funneling money to AT&T via Sonic for crappy speeds over the past several years instead of BOTH saving money and getting 10X internet speed via Comcast? The loyal customer who has been helping bankroll Sonic's push into Fiber who then gets it up the arse by way of reward? The dupe who expected to somehow be valued as a longtime, reliable customer?
Sonic may be one of the "good guys", but my money winds up in AT&T's pocket anyway. Why would I put up with this garbage speeds AND then be penalized for it when the switch to fiber comes around? Nah. Not worth it. I'll hold my nose, switch now to Comcast, and revisit the whole situation in a year. If Comcast is fast enough and cheap enough, I many not bother switching back to Sonic in the future.
And to be clear, I am not asking for a lower price right now. I just want to get the same consideration as a nobody, new customer when I too upgrade to Fiber.
So my plan is this:
I will bail on Sonic this week. I will switch to Comcast and finally get some fast internet speeds (10 times faster down AND up) . I will also save some money (about $20 a month) because Comcast only charges $30 a month for the first year. So... a $240 savings for the first year PLUS 10X internet speeds. After this last interaction with Sonic, why WOULDN'T I switch?
See ya. It's been... well... underwhelming.