We are on Warm Springs Rd. in Glen Ellen, which was devastated by fire on Oct. 9. We were very lucky our home was saved! Sonic service has been out since then, even long after power was restored. Many damaged and destroyed overhead data cables can be seen today. We fortunately have working cell phones. Calls to Sonic support were answered by very nice people who had no idea what was going on, even just 4 days ago. Finally got a text "we got ahold of AT&T and you are in an area that is part of an outage. AT&T is working on it but at this time we do not have an estimated completion date. Thank you for your patience."
It looks to me like we are lowest priority because of low population, especially since so many homes are gone now.
Please get the repairs done ASAP and let us know what is going on. Our home business is in limbo without internet and phone.
It looks to me like we are lowest priority because of low population, especially since so many homes are gone now.
Please get the repairs done ASAP and let us know what is going on. Our home business is in limbo without internet and phone.