Wanted to switch to Fiber service, Can I do it online?

General discussions and other topics.
4 posts Page 1 of 1
by cyberstupid » Sun Jun 25, 2017 5:24 pm
currently has the Fusion Broadband service. wanted to switch to the fiber service. Can I requested online under my account?
by dct » Sun Jun 25, 2017 5:38 pm
If Fiber is available in your area, you can do this by visiting https://members.sonic.net, and select "Internet Connections" then "Upgrade or Downgrade Services".
Dan T.
Community & Escalations Manager
707-547-3400
@Sonic
by cyberstupid » Sun Jun 25, 2017 5:55 pm
Thank you for the information. Can I use my fusion modem (my own not rent) for the fiber service? Or I need to rent a new modem?
by dane » Sun Jun 25, 2017 7:04 pm
We wouldn't be able to determine that. When we install, we will provide a router, then if you get yours working you could request an RMA and return it.
Dane Jasper
Sonic
4 posts Page 1 of 1

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