I am having increasing difficulty with contacting Sonic Support/Billing/etc. Calling in I get on the interminable wait, some lines (Billing) they throw to Voice Mail after a while, others they give the 'call back' option. And there is email. BUT, nothing seems to work in a time effective manner. This month I am 1 of 3 on call backs, and given the late hour I assume I will be at 1 of 4 but COB today. I am am 0 of 1 on email contacts. And 0 of about 10 or so on call-ins.
Any idea of a way to get in without making it my fulltime occupation? Support has usually been helpful or sympathetic if I can get through. Billing I cannot get hold of, so no experience, though now I need to talk to them. Do I need to drive to Santa Rosa and make it in-person? Bueller ..... Bueller .... That is how I feel these days when trying to get in touch with Sonic.
- Rick
Any idea of a way to get in without making it my fulltime occupation? Support has usually been helpful or sympathetic if I can get through. Billing I cannot get hold of, so no experience, though now I need to talk to them. Do I need to drive to Santa Rosa and make it in-person? Bueller ..... Bueller .... That is how I feel these days when trying to get in touch with Sonic.
- Rick