RANT: Spam and Sonic.net

General discussions and other topics.
148 posts Page 15 of 15
by ankh » Fri May 31, 2019 6:28 pm
Spamcop's "Richard" at their Support found and fixed a couple of errors in their mailhost file for me, so perhaps this discussion of headers is academic. I don't know for sure what they should look like to make other mail handlers happy. It's complicated .....
by ankh » Tue Jun 04, 2019 9:05 am
And Spamcop's support guy found and fixed the problem, which was a configuration somewhere in their system.
See that topic in their forums for details.
by ankh » Tue Jun 04, 2019 12:50 pm
So on another spam-related issue entirely:

How can I get all Spanish-language email flagged as spam?
There's a whole lot of it hitting our acounts lately.

I don't see Spanish on the list of languages that SpamAssasain can customize.
by drew.phillips » Wed Jun 05, 2019 10:03 am
ankh wrote:So on another spam-related issue entirely:

How can I get all Spanish-language email flagged as spam?
There's a whole lot of it hitting our acounts lately.

I don't see Spanish on the list of languages that SpamAssasain can customize.
Hi ankh,

I'm glad you and SC were able to get to the bottom of the mailhosts issue for reporting.

In regards to filtering Spanish, we don't support that since the character set as English and many other languages. Can you supply headers or forward to support@sonic.net? There may be other factors we can use for blocking based on what's in the headers.
Drew Phillips
Programmer / System Operations, Sonic.net
by ankh » Wed Jun 05, 2019 7:31 pm
> supply [Spanish spam] headers or forward to support@sonic.net?

Will do. Sent 3 so far, forwarded as attachments.

Please let the Support folks know to expect them so they don't just send me back here!
by ankh » Wed Jun 05, 2019 8:44 pm
Hmmm. Google Translate thinks this spam is Italian

Scopri il rivoluzionario Clima portatile

Forwarded several more as attachments to Sonic Support.
I'll try to wait quietly.
by drew.phillips » Thu Jun 06, 2019 8:51 am
ankh wrote:Hmmm. Google Translate thinks this spam is Italian

Scopri il rivoluzionario Clima portatile

Forwarded several more as attachments to Sonic Support.
I'll try to wait quietly.
Hi anhk,

I found your messages and replied. I just found the one with 2 attachments as well and just sent an additional reply to that ticket.
Drew Phillips
Programmer / System Operations, Sonic.net
by ankh » Wed Jun 19, 2019 12:02 pm
Spamcop support fixed that header error message -- it was caused by sites adding new servers that weren't listed at Spamcop, apparently that's the cause of many such error messages. Spamcop Support hand-edited the lists to take those into account.

=========

And a question for Sonic techs: when I report spam that slipped by Sonic's spam filter -- by reporting it to the Spamcop report system --does that propagate back to improving Sonic's Spam Assasain filter?
148 posts Page 15 of 15

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