scams galore in my inbox

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by kfroiland » Mon Jan 16, 2023 4:22 pm
i probably put 2 dozen emails in my graymail every single day. these are from various senders, all offering rewards or other gifts, all u have to do is click a link. these are scams. how come they are all getting through your spam filters?
by loherj » Tue Jan 17, 2023 9:08 am
After taking a look at your account I was able to determine you actually have our "SpamAssassin" setting disabled on your email box so there is no way for us to automatically block spam coming through to your email.

You can turn this setting on by navigating to https://members.sonic.net/ and logging in then completing the following steps.

1. Hover over the email tab on the left hand side
2. Hover over spam filtering
3. Click on General Configuration
4. Under the SpamAssassin Configuration click the Enable SpamAssassin button
5. At the bottom of the page click Save Changes

This should help to reduce spam in your inbox.

You can also call our support team at (707)-547-3400 between 8am and 10pm PST and our support team can assist you with this.
Jacob - Community & Escalations Specialist
Sonic
2 posts Page 1 of 1

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