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Changes made using Outlook don't sync with webmail server
Posted: Mon Nov 21, 2022 11:11 am
by smf-consulting
Made changes using Microsoft Outlook (new folders, move files, etc) don't get reflected on webmail account.
How do I get the changes I made pushed to the webmail server so I can access them remotely from other devices?
Tech support tells me this is a common problem and they don't have an answer.....
Re: Changes made using Outlook don't sync with webmail server
Posted: Mon Nov 21, 2022 12:37 pm
by ngufra
How are you accessing the mail? pop3 or IMAP?
Make sure you are in connected mode.
Manually perform "send/receive" operation in outlook.
Re: Changes made using Outlook don't sync with webmail server
Posted: Mon Nov 21, 2022 1:37 pm
by smf-consulting
Thanks,
I am able to send and receive emails so I am definitely connected.
I need to check if I'm using pop3 or IMAP.
I don't have a problem using eM Client to do the same thing, only using Outlook.
Re: Changes made using Outlook don't sync with webmail server
Posted: Mon Nov 21, 2022 3:31 pm
by smf-consulting
When I create a new folder in outlook the folder doesn't show up in the outlook IMAP folder list (subscribed or unsubscribed).
Not sure what I'm doing wrong....
Re: Changes made using Outlook don't sync with webmail server
Posted: Mon Nov 21, 2022 4:47 pm
by ngufra
If you create it on the web client does it appear in outlook?
Re: Changes made using Outlook don't sync with webmail server
Posted: Mon Nov 21, 2022 5:36 pm
by smf-consulting
I have to check on the other PC.
Re: Changes made using Outlook don't sync with webmail server
Posted: Mon Nov 21, 2022 5:51 pm
by smf-consulting
shows up on my iPhone and eM Client but not on Outlook....
Re: Changes made using Outlook don't sync with webmail server
Posted: Mon Nov 21, 2022 5:52 pm
by smf-consulting
BTW, Windows PC is IMAP...
Re: Changes made using Outlook don't sync with webmail server
Posted: Mon Nov 21, 2022 6:41 pm
by ngufra
Maybe there is a way in outlook to only refresh one folder (inbox without contained folders) so ignores the rest
Re: Changes made using Outlook don't sync with webmail server
Posted: Mon Nov 21, 2022 7:07 pm
by smf-consulting
No idea…