by
michael » Mon Jul 18, 2022 4:31 pm
dane wrote:So you've got a debit card with a small fractional amount of dollars and you want to have Sonic clear it out?
Yes. Pre-paid debit card, specifically, which one can only load up to $500 and is not reloadable.The only reason for the card was to pay Sonic.
That's a use case I don't think we've thought much about.
Well you
do have a process for partial payments, though it seems like it isn't exercised often. IDK why that process exists if not for this.
And then you change to a new card for the ongoing payment?
Yes.
Can you give a bit more info about why you're doing your payments this way?
I used to pay by money order, but you stopped accepting that. (IDK why that would be an issue for long-time customers. Check fraud doesn't seem likely in that case.) So this was the only option left that offers privacy and limited financial exposure.
Did you analyze the length of the customer relationship vs. the likelihood to commit check fraud, before you set that one-size-fits-all policy?
I think our general assumption is that folks will use a debit, credit, ACH or even a prepaid card that they reload
Yeah. I wonder why. Other utilities are more flexible in what they accept. PG&E still takes money orders.