Sonic.net email and mobile notifications

General discussions and other topics.
15 posts Page 1 of 2
by enoch » Wed Dec 22, 2021 11:01 pm
Hello Sonic folks!

I have a quick question. When setting up email apps for mobile on Android, it doesn't seem to matter which app, but no notifications for any new Sonic.net email account appear on my device.

This occurs with Gmail, Outlook Mobile, Samsung Email

Is there a way to be notified of sonic.net email? So far no settings for android or email applications functions, specifically for Sonic.net email accounts for IMAP.
by enoch » Wed Dec 22, 2021 11:05 pm
Samsung S21Ultra5G
by dane » Thu Dec 23, 2021 9:00 am
I think you'd need to inquire with the app developer, or check your phone notification settings. Wouldn't have anything to do with Sonic, who just stores the email.
Dane Jasper
Sonic
by enoch » Thu Dec 23, 2021 9:26 am
Thanks for the advice, but this only occurs with Sonic.net mail. It's not an application issue.
by enoch » Thu Dec 23, 2021 9:28 am
I have run tests via applications including:

Outlook
Samsung Email

I would be happy to send the email data.
by enoch » Thu Dec 23, 2021 9:30 am
Perhaps my email is outdated? Too large?
by enoch » Thu Dec 23, 2021 9:54 am
I would hate to give up my sonic email! Any thoughts would be welcome.
by enoch » Thu Dec 23, 2021 10:08 am
Is Sonic.net IMAP possibly not allowing multiple client calls? So for example, I use Sonic.net Webmail primarily on my personal machine, but I have been away from that for 10 weeks,

Could somehow IMAP be stopping notifications if I occasionally use Webmail?
by dane » Thu Dec 23, 2021 10:46 am
Sorry, I don’t know how the app decides what to notify about. That’s not something an email server triggers.
Dane Jasper
Sonic
by enoch » Thu Dec 23, 2021 10:57 am
Hmm. Ok thanks allot. I'll keep testing and see if I can figure it out. I appreciate the feedback Dane! Happy Holidays!
15 posts Page 1 of 2

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