I am soon leaving your service due to my low income, and switching to an ISP that offers a great deal for those who are eligible, under a gov't subsidy. So my last post here is to thank you immensely for your dedicated customer service, and efficient and friendly technical support. But once I make my first million on my almost-completed novel (bound to become a global, if not intergalactic, success) you can bet I'll be back, and subscribe to your ultra-premium service. Until then, I'll recommend Sonic to anyone looking for the best ISP in this little corner of the universe. All glory to the hypnotoad!