We apologize for the trouble with this. We do have some information on how long it would take to get installed on our website as you are signing up. If the service you sign up for is our own proprietary service (no AT&T involvement) the order to install typically is around 3-5 days. With the resold AT&T service, this has to go through them, so this extends this time frame out quite a bit since since they need to process your order, then schedule a technician to come out and do the work. Due to the Pandemic and the California wild fires, it has been very busy and appointments are booked for longer out than usual. We apologize for this inconvenience but I hope this information helps. Have a good day.