Hi there Andreas,
I appreciate you posting on here so we can help get to the bottom of these issues. I apologize that you are experiencing what sounds like intermittent sync to your devices. I was hoping that I could set up a callback from one of our technicians for you today so they can do some troubleshooting with you over the phone and get to the bottom of these issues.
Please let me know if there is a good time today for us to reach out, or if there is a better day that would work best for you.
Thank you again for reaching out, and I hope to hear from you soon.
Tony Sonic Supervisor