New Customer Postcards send to Old Customers

General discussions and other topics.
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by digitalbitstream » Tue Aug 25, 2020 12:59 am
I just received TWO postcards from Sonic for a house that already has TWO sonic fiber lines, both with a sticker and a coupon for three months of service....
....any other existing customers get this promotion?
by tony.b » Wed Aug 26, 2020 12:07 pm
Hi there,
I am sorry about that mess up on our side, it was an error that we sent out the promotional postcards to your address since you already have existing services through Sonic at that address. Someone from the team that manages the direct mailer information will be reaching out to you via email shortly to clarify the mistake and go over any questions you might have around the postcard.
I apologize for the confusion and we will be in touch soon, I hope you have a great day!
Tony Sonic Supervisor
2 posts Page 1 of 1

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