SR516ac firmware update

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4 posts Page 1 of 1
by isnard.roth » Mon Aug 24, 2020 4:06 pm
Hi,

Where can I get the firmware to update the SR516ac router ?

Thanks,
by dane » Mon Aug 24, 2020 4:21 pm
isnard.roth wrote:
Hi,

Where can I get the firmware to update the SR516ac router ?

Thanks,


All Sonic equipment is remotely managed here, so when firmware updates are necessary, we roll those out automatically.

For those curious about how that works, you might find this article interesting: https://en.wikipedia.org/wiki/TR-069
Dane Jasper
Sonic
by isnard.roth » Mon Aug 24, 2020 4:51 pm
Got ya,
Can you provide the latest firmware version that my router should have ?
Today It states I have : 2.6.1.9

I think its not up to date, and actually it states that Wifi 5ghz is ON (diagnostic OK) but I do not see any signal with either my phone or computer, nor when I look at the Wifi Insight (of the router) for the 5ghz channel and it does not display my neighbor wifi's (I can see them under the 2.4ghz).
And noup a reset of the modem does not solve the issues.

So just wondering if I do have the latest update.

Thanks,
by dane » Mon Aug 24, 2020 5:36 pm
Support should be able to assist with troubleshooting that. I can't imagine it's a firmware issue - could be bad equipment or client issue etc. Oh, and one idea: have you adjusted any settings?

Support can be reached at http://sonic.com/support
Dane Jasper
Sonic
4 posts Page 1 of 1

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