Page 1 of 1

How to cancel the Internet?

Posted: Sat Aug 01, 2020 12:37 pm
by Jack
I will go abroad from August 9th, so I have to cancel the internet from August 8th.
I sent email 3 days ago, but there is no reply.
So I appreciate it very much if someone could tell me how to cancel.

Re: How to cancel the Internet?

Posted: Mon Aug 03, 2020 8:53 am
by jacob.karinen
Hi Jack,

Unfortunately our ticket system for email support is a little backed up and we're seeing a bit of a delay on getting back to people. I would recommend calling our support team at 855-394-0100 anytime between 8am and 10pm 7 days a week. Otherwise if you DM me your number I'll be able to get an outbound setup from our side.

Best regards