Error message-RETR command

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8 posts Page 1 of 1
by bjsantos » Sun Jul 26, 2020 8:04 am
Recently started getting error messages "The RETR command did not succeed. Error retrieving a message. Mail server pop.sonic.net responded: Message # expunged." while downloading messages to my desktop. I get it several times a week. Called tech support who asked me to check some things but I'm still getting it.

Some friends have mentioned sending me messages that I never get.

Any help?
by virtualmike » Sun Jul 26, 2020 9:11 pm
Do you have another email client or another service that has access to your mailbox?
by bjsantos@sonic.net » Sun Jul 26, 2020 9:20 pm
No, nothing else.
by virtualmike » Mon Jul 27, 2020 10:12 pm
I've only ever seen this situation when something else is accessing a mailbox. If I were experiencing it, I would change the password immediately.
by bjsantos » Tue Jul 28, 2020 1:12 pm
Now that I've changed it, it will be interesting to see if I still get the messages.

Thanks so much for responding. :!:
by virtualmike » Tue Jul 28, 2020 9:53 pm
I'm looking forward to hearing what happens. And YW! 8-)
by bjsantos@sonic.net » Thu Jul 30, 2020 10:38 am
Since changing the password, haven't received the error message. So problem appears to be resolved. So delighted for the help!
by virtualmike » Thu Jul 30, 2020 8:56 pm
You're welcome. I'd guess that in the past you signed up for some sort of service does somehow processes or manages the email.

For example, a long time ago, I had a service that automatically logged into my mailbox and attempted to sort the messages into folders for me. I wasn't pleased with the results, and dropped the service (and changed the password).
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