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Graymail Question

Posted: Tue Jul 07, 2020 9:12 pm
by Graymail Question
Why it it that addresses a member has Blacklisted because they are obviously Spam not automatically blocked/discarded from that point on? I know there's a global setting that will discard anything with a Blacklisted Subject word or Address but that's not ideal. It just seems stupid for known Spam to still make it to Graymail once a user has Blacklisted it. Am I obtuse in thinking this?

Re: Graymail Question

Posted: Thu Jul 09, 2020 9:41 am
by Graymail Question
Guess this is just another issue that Sonic doesn't care to address...

Re: Graymail Question

Posted: Thu Jul 09, 2020 8:50 pm
by virtualmike
Maybe some people asked that they have the ability to review the mail before it's discarded?

Re: Graymail Question

Posted: Fri Jul 10, 2020 3:17 pm
by david.c
At this time Graymail will contain any e-mail that was marked as spam or phishing. The ability to bypass Graymail and completely remove the flagged e-mail immediately may cause wanted e-mail that were marked wrong to be lost. I am sorry if its causing you inconveniences.