I'm really excited to get Sonic installed within a week! I'm worried about one thing, however: the drop from the utility pole/wires to the house. Does Sonic have flexibility with where that drop happens? Right now our Comcast line (installed before we moved in) runs from a utility pole through a fast growing tree and to our house. Can Sonic's fiber line be run from between two utility poles so it's more of a straight shot to the house (and avoids the tree)? Thanks!
Generally the primary concern is safety, and then aesthetics. Having a drop cable going through a tree is safe (they're not power-carrying), and looks better than one visible in the open space. We also generally try to "follow path", that is, not forge a new route, if there are existing communications utility drops from AT&T and Comcast. It's generally best to have them all in one place, rather than crisscrossing overhead each on their own path.
But, regarding that tree: The fiber optic drop cable is very, very tough, and many go through trees with no issues. The fiber is a tiny element inside, housed with kevlar strength members alongside. They can withstand being struck, driven over, etc. Pretty much anything except loppers and chainsaws - so I suppose care is necessary when pruning when wires are present.