I terminated my Internet Service on 4/26/20, but they just keep trying to take money from my account.
Posted: Fri May 08, 2020 4:10 pm
THEY WILL NOT CANCEL MY SERVICE. NOT THAT I USE IT AS I WILL BE GOING INTO HOSPICE CARE. I WILL BE DEAD AND THEY WILL STILL BE TAKING MY MONEY.
I had been in a year and a half long remission with Leukemia. I found out ( while getting tested by my Oncologist for Covid19) that I am no longer in remission. It is no longer treatable. I avoided the Doctor too long, then the Covid19 came and I didnt want to chance going to my Doc. Finally, I was having such terrible headaches.
Anyway, sorry for long story.
I immediately contacted all my bill companies, closed all my credit cards, made deals with my utility companies, etc. As I do not want my son to inherit only my debt.
I emailed my situation to Sonic and asked them to terminate my account immediately ( on 4/26/2020 as well as asking where to send the router). I received a response, obviously the person had not read my email.. Then I responded back with the ticket number, a verification code and still no response. Yet they have daily been attempting to take a full months money from my bank account. Now I am receiving " payment late", letters.
I have nothing. Yet they continue to try to take money from my empty bank account. Please help me! Anybody have an answer?
I had been in a year and a half long remission with Leukemia. I found out ( while getting tested by my Oncologist for Covid19) that I am no longer in remission. It is no longer treatable. I avoided the Doctor too long, then the Covid19 came and I didnt want to chance going to my Doc. Finally, I was having such terrible headaches.
Anyway, sorry for long story.
I immediately contacted all my bill companies, closed all my credit cards, made deals with my utility companies, etc. As I do not want my son to inherit only my debt.
I emailed my situation to Sonic and asked them to terminate my account immediately ( on 4/26/2020 as well as asking where to send the router). I received a response, obviously the person had not read my email.. Then I responded back with the ticket number, a verification code and still no response. Yet they have daily been attempting to take a full months money from my bank account. Now I am receiving " payment late", letters.
I have nothing. Yet they continue to try to take money from my empty bank account. Please help me! Anybody have an answer?