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Re: Unable to use Zoom
Posted: Fri May 08, 2020 8:52 pm
by johnv
Ya know....It could also be a noisy power supply...I did not check that. I think they use the same power supply, so that would be fairly easy to test....or I can look at it on my oscilloscope. I might do that if I have time.
Re: Unable to use Zoom
Posted: Mon May 11, 2020 10:27 am
by johnv
After my wife's Zoom meeting this morning, I am going to call this thread solved. She had no problems with it at all. In addition, I performed an automated ping test yesterday (a ping every minute for almost 24 hours) and got less than 0.3% packet loss.
So the issue appears to be related to the older Pace 5168 modem, although it could also be due to a bad power supply...I never had a chance to test that. Or maybe there is some weird incompatibility between the modem and my particular phone lines. I would not be surprised if you do not see any problem with modem once it is returned.
In any case, I am happy. I will ship the old modem back to Sonic today. And thanks again Dane for being involved.
johnv
Re: Unable to use Zoom
Posted: Mon May 11, 2020 1:21 pm
by dane
Great, glad to hear it's solid again!