Unable to use Zoom

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by johnv » Fri May 08, 2020 8:52 pm
Ya know....It could also be a noisy power supply...I did not check that. I think they use the same power supply, so that would be fairly easy to test....or I can look at it on my oscilloscope. I might do that if I have time.
by johnv » Mon May 11, 2020 10:27 am
After my wife's Zoom meeting this morning, I am going to call this thread solved. She had no problems with it at all. In addition, I performed an automated ping test yesterday (a ping every minute for almost 24 hours) and got less than 0.3% packet loss.

So the issue appears to be related to the older Pace 5168 modem, although it could also be due to a bad power supply...I never had a chance to test that. Or maybe there is some weird incompatibility between the modem and my particular phone lines. I would not be surprised if you do not see any problem with modem once it is returned.

In any case, I am happy. I will ship the old modem back to Sonic today. And thanks again Dane for being involved.
johnv
by dane » Mon May 11, 2020 1:21 pm
Great, glad to hear it's solid again!
Dane Jasper
Sonic
23 posts Page 3 of 3

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