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500 internet server error.
Posted: Fri Mar 27, 2020 6:27 pm
by westcot
500 internet server error
I was troubleshooting a website and then deactivated all plugins in wordpress and now I am getting a 500 internet server error
across the board.
Can you help please?
Derek
Re: 500 internet server error.
Posted: Fri Mar 27, 2020 6:45 pm
by joemuller
Hi Derek,
It looks like the following line in your .htaccess file is causing issues (the server doesn't know how to interpret it):
Code: Select all
RewriteCond %{REQUEST_URI} !^(/(.+/)?feed/?|/(?:.+/)?embed/|/(index\.php/)?wp\-json(/.*|$))$ [NC]
I've gone ahead and commented it out for you to get the site working again. I saw a few more complex lines in there that look to have come from the wp-rocket plugin, so perhaps there's a way of turning off .htaccess optimizations in its configuration.
-- Joe M
Sonic System Operations
Re: 500 internet server error.
Posted: Fri Mar 27, 2020 6:49 pm
by westcot
Thank you Joe!
Regards, derek
Re: 500 internet server error.
Posted: Fri Mar 27, 2020 8:55 pm
by westcot
Hi Joe, I clicked on the WP rocket icon again in the plugins directory and ...again.....it has taken me to the 500 internet server error.
I am guessing this is just a problem plug in. Is it possible to please deactivate it again and get us up and running again.
Thank you
Derek