I'm a very dissatisfied with my attempt to purchase services from Sonic.Net for the following reasons.
1. Sonic doesn't accept American Express (most corporations use American Express for their Corporate Business Cards)
2. My company is an invoice based business and we want to be invoiced rather than have monthly deductions from our accounts. One salesman said that this was possible and it has occurred before. I called back once I found a old Corporate Visa card I could use and then a second salesman said this was completely impossible. So I guess you don't want my money.
I wanted to break away from a big name like AT&T because I wanted more personalized services. However, it seems like only the big name companies work with companies regarding how payment is received. It seems like I'm hitting wall after wall when I call and try to give you money. If I didn't know better, I'd swear you were Comcast.
After this, I'll go look at WebPass and see if they can provide a better sales/service experience.
Thank you,
Jamie Ward
jwarddlp@yahoo.com
1. Sonic doesn't accept American Express (most corporations use American Express for their Corporate Business Cards)
2. My company is an invoice based business and we want to be invoiced rather than have monthly deductions from our accounts. One salesman said that this was possible and it has occurred before. I called back once I found a old Corporate Visa card I could use and then a second salesman said this was completely impossible. So I guess you don't want my money.
I wanted to break away from a big name like AT&T because I wanted more personalized services. However, it seems like only the big name companies work with companies regarding how payment is received. It seems like I'm hitting wall after wall when I call and try to give you money. If I didn't know better, I'd swear you were Comcast.
After this, I'll go look at WebPass and see if they can provide a better sales/service experience.
Thank you,
Jamie Ward
jwarddlp@yahoo.com