Terrible, out of date review

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by oskithebear » Mon Nov 28, 2022 4:34 pm
https://bestcompany.com/isp/company/sonic-internet

I'm not usually an evangelist for many companies, but I like Sonic and this site just above pissed me off. My parents asked me about Sonic and then referenced the "slow speeds" from the review above which is just . . . . I mean, laughable, or written in the early 2010s and never updated or . . . I dunno.

Obviously there's a mix of reviews on there, people yelling about single bad experiences, whatever. Standard Yelp stuff. But the information controlled by the company there is just factually incorrect.

I realize this is a "someone's wrong on the Internet!" situation, but in this case I'm having to work uphill to talk a potential customer into a great service. Anything to be done?
by loherj » Mon Dec 05, 2022 1:10 pm
Thank you for reaching out regarding the out of date reviews.

Unfortunately there isn't much we can do in regards to the website itself.

The best we can do from our end is continue to uphold the reputation we have built for ourselves and rely on customers such as yourself to spread the word about Sonic.
Jacob - Community & Escalations Specialist
Sonic
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