I left comcast for sonic a while back because I HATE comcast. I was promised 10kpbs because of distance but after installation I got 6kpbs. Not great but acceptable even at full price just so I don't have to deal with comcast. Lately my speed has degraded to 4.5kpbs and it's at a point I can't work while my wife is on Netflix. I'm still paying full price and the rep says they can't help. I HATE comcast and I love sonic because their customer service has been awesome but I'm at a point I can continue. Is their anything I can do on my end to increase speed for dsl? Is there a timeline for fiber in west portal in san francisco so I can wait? I do not want to go back to Comcast!
Apologies if this is the wrong forum but any help would be appreciated.