DIRECTV Refer-a-friend

Television services and online video discussion.
106 posts Page 3 of 11
by cataha » Wed Oct 31, 2012 3:28 pm
jenny wrote:
Yes, DIRECTV service is satellite television service and requires the placement of a dish on your property.

Standard installation includes:
.......
- Connect your DIRECTV System to your previously connected equipment
- Provide a 20-minute lesson on using your new equipment
- Assist in activating your service

Also, DIRECTV likes to setup the order prior to a site check. It's just more efficient. If they can't get a good line of site when they come out for the install, there is no obligation, the order is canceled, and any money paid is refunded.

Thanks!



I order via 1800-phone-# on Oct 23 2012, my first set of equipment been send to Louisiana, my second order of equipment was send to San Francisco, Finally on a third trial it was delivered to Santa Rosa "Amen too that"(I'm not sure how company hasn't closed it's doors by sending equipment unaccounted for to everybody exempt intended recipient, I only hope that they gain two more costumers who's ever there be on a receiving end of my equipment, since on a tracking number it stated it's been delivered)
Installer just now left saying it's going to take another 3 days for misplaced part to arrive
I'll see how it's going to fly in a next 3 days or so......
I hate to sound negative but so far it's been interesting ride, which made me thinking that there isn't any QC in place

For a future readers Stay on top of your order :-)
by jenny » Wed Oct 31, 2012 4:04 pm
Was the order placed through DIRECTV?
Jennifer Daly

Supervisor - Billing and Order Processing Team
Sonic.net, Inc
jenny@corp.sonic.net
by cataha » Wed Oct 31, 2012 4:22 pm
jenny wrote:
Was the order placed through DIRECTV?

Yes through 1800 DirectTV Number
by cataha » Wed Oct 31, 2012 4:33 pm
cataha wrote:
jenny wrote:
Was the order placed through DIRECTV?

Yes through 1800 DirectTV Number

1888-777-2454
by jenny » Wed Oct 31, 2012 4:44 pm
Unfortunately because the order wasn't placed with us, we're unable to help in this situation.

I'm sorry.
Jennifer Daly

Supervisor - Billing and Order Processing Team
Sonic.net, Inc
jenny@corp.sonic.net
by Guest » Mon Dec 03, 2012 4:40 pm
Happy to toss my account # into this ring... 57064116
by dane » Mon Dec 03, 2012 5:42 pm
Guest wrote:
Happy to toss my account # into this ring... 57064116


You appear to be a Sonic.net customer - but to assure this, please in future when posting here, log in with your username and password.
Dane Jasper
CEO
Sonic
by reidsheridan » Mon Dec 31, 2012 1:38 pm
My account # is: 45524015
by jeffisher » Wed Jan 23, 2013 11:38 am
Hello,

My account number is # 51901481

I got a number off of this board- thanks! Hope this helps others as welll.
by Nking » Thu Jan 24, 2013 4:22 pm
Mine:

#063174317

Thanks.
106 posts Page 3 of 11

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