I have a Roku set top box hooked up to my TV and connected to my router. I am able to start watching a video on netflix, it will play for a minute or two and then suddenly kick me back out to the episode list. Interestingly, watching other streaming services from my Roku works just fine. Additionally, if I tether my Roku to my phone it plays netflix without a hitch. And the final weird icing on the cake is that Netflix works just fine from my laptop, or phone when connected to sonic! I have tried all basic troubleshooting steps including:
* static ip
* hard reset of roku
* hard reset of router
* wired and wireless connections
* changed DNS settings
* put Roku in the DMZ
* new netflix account
none of these steps have fixed the problem. Netflix tech support was unable to figure anything out at all.
Interestingly I have found other reports of people having this problem recently, every other report appears to come from a sonic user, (again only people having this exact problem where it plays for a bit then stops). They have been posting to the roku forum and can be found here:
This problem appears to be localized to Sonic.net and it is super frustrating! I love you guys, but my wife is going to kill me if I can't get netflix working soon! Help me Sonic Techs! You are my only hope!
I am happy to do traceroutes or get packet captures or whatever we need to debug this issue.