New Fusion call blocking service

Fusion Voice service, features and help.
119 posts Page 3 of 12
by Guest » Fri Oct 26, 2012 11:55 am
dane wrote:
Jonny wrote:
If I never hear from “Jennifer from Cardholder Services” again, I will be forever grateful.


While we are not publishing the blocking list, here are just a few of the Caller ID displays that we hope you won't see again:

LOWER INTEREST
CREDIT PROTECTO
LOWER BILL
CARD SERVICES (there are also legitimate forms of this one.)
TOLL FREE CALL
WINNER


This is a great new feature!

Is there a way to report other candidates that still get through?
by Guest » Fri Oct 26, 2012 12:05 pm
Dane and co,

I just saw the announcement. This is great! You guys rock.
by Guest » Fri Oct 26, 2012 12:07 pm
From the wiki: "A blocked calling party will receive a standard "We're sorry, the number cannot be completed as dialed" error message."

Excellent! With tri-tone too?
by Guest » Fri Oct 26, 2012 12:25 pm
Don't like unnecessary changes in service turned on by default. Is this also why the email was "mandatory?"

Very strongly prefer that new options be opt-in, along with announcements about them.
by Laura » Fri Oct 26, 2012 12:36 pm
I'm wondering if Charity Fundraisers and Political Fundraising groups (emily's list, etc) are considered telemarketing for this purpose, and are therefore automatically blocked?
by Guest » Fri Oct 26, 2012 12:58 pm
Posting an example of how to list numbers would be very helpful. Is there limit to how many numbers can be listed?
by Guest » Fri Oct 26, 2012 1:18 pm
Guest wrote:
Don't like unnecessary changes in service turned on by default. Is this also why the email was "mandatory?"

Very strongly prefer that new options be opt-in, along with announcements about them.


So some customers would rather not have to turn on said features, some customers would rather not turn off said features. No way to please everyone.
by Guest » Fri Oct 26, 2012 1:23 pm
I do appreciate the effort, just thinking about how quiet it used to be back when I had AT&T, then for whatever reason when I left them I got inundated with telemarketer calls most of which didn't even have a computer voice on the other line and I've been on the DNC list since it was created. Searching for solutions there were no real solutions out there, the best that you could get would be maybe something that blocks a hundred numbers, but apparently they still ring through because they need to first be registered by caller ID. The fact this does it automatically makes my heart swoon.

Now here's hoping Sonic doesn't get sued by telemarketers for blocking their "free speech".
by ltempleton » Fri Oct 26, 2012 1:31 pm
Maybe I missed it, but is there a way to create my own caller block list? If not, this would be terrific. Just let me press one or two of the phone buttons to add an incoming call to my blocking list.
by Guest » Fri Oct 26, 2012 1:54 pm
Guest wrote:
Guest wrote:
Don't like unnecessary changes in service turned on by default. Is this also why the email was "mandatory?"

Very strongly prefer that new options be opt-in, along with announcements about them.


So some customers would rather not have to turn on said features, some customers would rather not turn off said features. No way to please everyone.


In this case, default to "on" results in an invisible loss of service, i.e., the ability to receive phone calls from certain numbers. To me, that's the wrong default.

No reason sonic couldn't add a user preference (opt-in, of course) to "enable all new features by default as they are implemented."
119 posts Page 3 of 12

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