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Gigablt fiber anonymous call rejection
Posted: Thu Feb 28, 2019 12:22 pm
by abriz
I am a new gigabit fiber customer. I have read all the knowledge base articles I could find for setting anonymous call rejection but none of them seemed to refer to my service. I could not find a way to
turn this on in any of the CommPortal -> voice settings. Can someone please direct me to the correct information? Thanks!
Re: Gigablt fiber anonymous call rejection
Posted: Thu Feb 28, 2019 9:15 pm
by virtualmike
According to the
Fusion Fiber/IP Broadband Voice FAQ, *77 enables ACR and *88 disables it.
Re: Gigablt fiber anonymous call rejection
Posted: Fri Mar 01, 2019 8:04 am
by abriz
Thanks, and now I'll know what phrases refer to this service in the future.
Re: Gigablt fiber anonymous call rejection
Posted: Mon Apr 01, 2019 8:39 am
by frankbh
There is a setting in the CommPortal. Here's where:
Sonic > Member Tools > login > Voice (on the left column) > phone number > now you're in the Comm Portal
Click on the right the Open Call Manager button > click on the right Anonymous Callers under Advanced Settings