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Microphone not detected
Posted: Tue Jan 08, 2019 11:06 am
by dawilson99
I am not able to record an outgoing message because I get an error message that the microphone that is working with my desktop computer is not detected by the Sonic software. Please show me how to remedy this problem.
Re: Microphone not detected
Posted: Tue Jan 08, 2019 1:58 pm
by liamo
Hello!
You have to allow commportal.sonic.net access to the microphone.
When you click on record in commportal for the voicemail greeting a popup window will come up to allow an option that is available. If this pop up is not showing up for you I would suggest trying another browser.