Hanging up on answering machines

[ravens]

I wonder about a behavior when I hang up on a voice mail system or answering machine. The phone system will leave me connected and call me back one or more times. Does some setting affect this? I would rather hang up and be done with it (and trust that the voice mail system will save my message by default, as worked under my old phone provider).

[dane]

That's odd. I will ask the team to review!

[virtualmike]

Are you hanging up, or are you "flashing" the line?

My spouse had that problem, not realizing that our Fusion line has 3-way calling. After finishing one call, my spouse (not used to 3-way calling) would hang up and almost immediately pick up again to dial another call. Upon finishing the second call, the first call would ring back.

After a little bit of training ("hang up, count to five, then pick up again to call"), there haven't been any further problems.

[dane]

Ah, this makes sense. If you pick right back up, that could be seen as a hook-flash.

[ravens]

Thanks, but it doesn't fit the case. I simply hang up, and in a couple of seconds the phone starts ringing....

[dane]

Thanks, but it doesn't fit the case. I simply hang up, and in a couple of seconds the phone starts ringing....

Odd. Please send a report to support@sonic.net, and include the number you called from and to, and the date and time that this occurred, plus a brief description of what happened. The will route your report to network operations and they can review the logs for the event.

[Guest]

Thank you. I'll give that a try.