We are due soon for connection with Fusion fiber & voice service. On sign-up we selected "Number Transfer." Looking through FAQs and this Forum I don't see a description of the phone service set-up that describes the phone number transfer process. I want to know if Number Transfer happens automatically, or if I need to take action (which is what I want.). I've seen notices telling us not to cancel existing phone service prior to install, but nothing on how or when the number transfer occurs.
I want to confirm we like the Sonic VOIP/analog system before leaving current phone service. As when we signed up I selected Number Transfer, which would transfer our current phone number to the new sonic line, I want to confirm we control when that transfer happens. Also that we will have an opportunity to test the Fusion Voice service before number transfer.
That would require that we first be assigned a sonic phone number to try the service with. Then after determining acceptability, we would then transfer our current phone number to the sonic Fusion service.
Can someone detail how the voice install works normally when Number Transfer has been selected?
I want to confirm we like the Sonic VOIP/analog system before leaving current phone service. As when we signed up I selected Number Transfer, which would transfer our current phone number to the new sonic line, I want to confirm we control when that transfer happens. Also that we will have an opportunity to test the Fusion Voice service before number transfer.
That would require that we first be assigned a sonic phone number to try the service with. Then after determining acceptability, we would then transfer our current phone number to the sonic Fusion service.
Can someone detail how the voice install works normally when Number Transfer has been selected?