I had a bit of a surprise to pay for all the voice tax and charges, when also, I am not using nor wanted the voice option. It seems a bit like false advertising, right, when I received all sorts of mailings and they have big splashy web pages advertising internet for $39.99/mo. I was quite shocked with my first bill being $60/mo.! :( It's very frustrating and makes me angry.
Bossman, please change your marketing so you don't have so many unhappy customers, eh? Why be sneaky? Why not be honest and up front about the costs so consumers can make an informed choice? Your internet is still fast and is a great product -- why make us angry for no reason? Wouldn't you rather have good reviews and happy customers?