I am a long time Fusion customer and would love to stick with Sonic, but I live in Mountain View and I cannot deal with the slow speeds. The only option for Gigabit speed at my home address is Comcast so I reluctantly ordered it. Even though I unplugged my Sonic router 6 months ago I have been paying for the internet + phone service.
I'd like to reduce to only phone service which I understand is $10 per month. At some point if Sonic ever offers Gigabit here (possibly through AT&T?) I'd switch back in a heartbeat. But when I called support they said that there was a $150 installation charge...to install a phone line that has been on Sonic for at least a decade.
Any reason why I should not port over to Google Voice for free? Frankly, this kind of bogus charge is something I expected from Comcast not Sonic.
I'd like to reduce to only phone service which I understand is $10 per month. At some point if Sonic ever offers Gigabit here (possibly through AT&T?) I'd switch back in a heartbeat. But when I called support they said that there was a $150 installation charge...to install a phone line that has been on Sonic for at least a decade.
Any reason why I should not port over to Google Voice for free? Frankly, this kind of bogus charge is something I expected from Comcast not Sonic.