Process to port a number out of sonic

Fusion Voice service, features and help.
12 posts Page 2 of 2
by pstrasma » Fri Sep 29, 2017 8:03 pm
I'm pleased to report that my port has finally processed after 4 months of hassle, Sonic formally responded to my FCC complaint resulting in it being served to Cox instead. Shortly thereafter I was cc:ed on a Sonic e-mail request to XO communications and and an XO response with specific instructions for Cox complete a manual port request.
by tamino » Mon Mar 15, 2021 8:19 pm
For what it's worth -- I didn't have any trouble porting my number out, this past week.

I used my own name and address; this was per a discussion with a Sonic support person, who didn't know anything about the Apollo Way or Great Oaks addresses and didn't have anything much they could tell me other than "it should work fine".

Well -- turned out, it did work fine! No hassles or problems. Just figured I'd add my data point here. If you're not sure what address to use, maybe try your own; it might be just fine.
12 posts Page 2 of 2

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