VOIP line is getting interference.

[sonic guest]

Are you on fiber or FTTN? If the latter, post your stats like error rates per hour/12 hours. If you're on fiber, there's not really anything more you could do besides testing with a cheap phone (I have an analog one for just this purpose) or calling support.

[Help]

Things are fine now for now, but it's not consistent. I'm on FTTN, and I'm pretty sure my connection's clean. The VRAD is at the corner of my block, and the Pace is the only thing connected to the copper coming into the house. Here are the stats:

Code: Select all

Traffic Statistics
IP Traffic   Bytes         Packets    Errors    %
Transmit     17611185994   41424892   0         0
Receive      56762106313   53153384   0         0

DSL Link Errors
Collected for 9Days16:20:47
                           Since  Current     Current      Time Since
                           Reset  24-hr int.  15-min int.  Last Event
DSL
Link Retrains              0      0           0            0:00:00
DSL Training Errors        0      0           0            0:00:00
Training Timeouts          0      0           0            0:00:00
Loss of Framing Failures   0      0           0            0:00:00
Loss of Signal Failures    0      0           0            0:00:00
Loss of Power Failures     0      0           0            0:00:00
Loss of Margin Failures    0      0           0            0:00:00
Cum. Seconds w/Errors      0      0           0            0:00:00
Cum. Sec. w/Severe Errors  0      0           0            0:00:00
Corrected Blocks           11     0           0            1Day1:56:30
Uncorrectable Blocks       0      0           0            0:00:00
DSL Unavailable Seconds    32     0           0            9Days16:20:15

It looks like I'm going to have to find an analog phone and/or try to use G.711 like was suggested earlier, or call Sonic again when I have problems. Hopefully they can understand me through the garble. Thanks for your help!

[sonic guest]

Yes, your line looks very good. Your corrected errors are not really errors, and your 32 seconds of DSL unavailability is just the standard time required for modem bootup.